Product Information:

 

1.  What is the dimension of the wreaths?

- All of our New England Rope Wreaths have an outside diameter of 17".

- Additional information can be found on the individual product pages.

 

2.  Where do I find the item price?

- All prices can be found on the individual product pages.

 

Placing an Order:

 

1. Can I place an order directly from your website?

- Yes, just locate the product you want, click the "Add To Cart" button and proceed to checkout.

2. Can I place an order over the phone?

2. Yes, give us a call at 781-576-9762.

 

Check - Out Process:

1. Who's e-mail do I put in the 'Billing' section?

- Please put the name of the person placing the order.

 

2. Why do you need my e-mail?

- We will send your order confirmation receipt to the email you provide.

- A second will be sent to the email you provide, notifying you when the order has shipped.

 

3. How do I ship my item to an  address other than my own?

- First, fill out the 'Billing' section during checkout.

- Second, Un-check the box that says 'Shipping same as Billing'.

- Third, Fill out 'Shipping' section with recipient's information.

 

4. How do I add a personal note to my order?

- Toward the end of the check-out process there is a section labeled 'Notes / Additional Information', where you may add your note.

 

5. How do I make sure my order to arrives by a specific date?

- Toward the end of the check-out process there is a section labeled 'Shipping Date', where you may add the date you need your item to arrive.

 

Shipping Information:

1. What carrier do you use?

- We ship UPS Ground.

- International orders OR a shipping address with a P.O.Box will be shipped by USPS.

 

2. How long will it take for my package to be delivered?

- Orders may take 3-6 business days, unless specified during check-out.